EMMANUEL OKIKINE OGBAJI

IT Support & Administrative Professional

Abuja, NG.

About

Highly motivated and detail-oriented graduate with a Bachelor's in Microbiology, leveraging a strong foundation in IT support, administration, and leadership to drive operational efficiency. Proven ability in data management, technical troubleshooting, and project coordination, consistently improving system usability and communication workflows. Eager to apply analytical and problem-solving skills to innovative challenges and contribute to organizational success through continuous learning and impactful contributions.

Work

A-I Online Vocational Training Institute

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IT Assistant

Remote, N/A, N/A

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Summary

Supported remote operations by managing essential communications and providing critical technical assistance, significantly enhancing administrative efficiency.

Highlights

Streamlined digital communication and record-keeping for a remote institute, managing email correspondence and scheduling virtual meetings to support seamless operations.

Delivered prompt technical support and troubleshooting for staff and systems, resolving issues to ensure uninterrupted workflow and productivity.

Coordinated and optimized administrative workflows, contributing to a measurable improvement in operational efficiency and task completion rates.

JAMB CBT Centre

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IT Assistant

Bwari, Abuja, Nigeria

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Summary

Ensured seamless computer-based testing operations by conducting rigorous quality assurance and providing essential technical support for student registration.

Highlights

Executed comprehensive system quality assurance testing, identifying and resolving critical errors to enhance system usability and reliability for users.

Provided crucial technical support for student registration, facilitating smooth and efficient computer-based testing operations.

Supported the integrity of computer-based testing by ensuring accurate system functionality and user experience.

Volunteer

Corps Liaison Officer

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National Youth Service Corps (NYSC)

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Acted as a key liaison and leader within the National Youth Service Corps, fostering improved coordination and spearheading community engagement initiatives.

Highlights

Facilitated effective communication and resolution of concerns as a liaison between corps members and NYSC officials, significantly improving coordination and morale.

Spearheaded initiatives focused on enhancing safety, engagement, and community participation, positively impacting the welfare and integration of corps members.

Demonstrated strong leadership in organizing and executing community-focused activities, fostering a collaborative environment among corps members and local stakeholders.

Education

Benue State University

Makurdi, Benue State, Nigeria
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Bachelor of Science (B.Sc.) Microbiology

Courses

Research methods

Laboratory analysis

Scientific data interpretation

Analytical problem-solving

Languages

English

Certificates

Project Management

N/A

Essentials of Data Visualization Using Microsoft Excel

N/A

Basic Financial Literacy & Financial Management Essentials

N/A

Effective Communication

N/A

Hashgraph Developer Course Certificate

N/A

Skills

Microsoft Excel

Data Analysis, Spreadsheet Management, Reporting.

Digital Advertising

Google Ads, Facebook Ads, Campaign Management.

Graphic Design

Visual Communication, Design Software, Branding.

Basic IT Support & Troubleshooting

Technical Assistance, System Diagnostics, Help Desk.

Analytical and Problem-solving skills

Critical Thinking, Data Interpretation, Issue Resolution.

Excellent Communication

Verbal Communication, Written Communication, Stakeholder Engagement.

Leadership and Teamwork

Team Leadership, Collaboration, Mentorship.

Time Management

Prioritization, Scheduling, Productivity.

Multitasking

Task Management, Efficiency, Adaptability.

Data Management

Record Keeping, Data Organization, Information Systems.

Project Coordination

Task Allocation, Timeline Management, Stakeholder Communication.